Lv999 treats your personal information as your most valuable asset. This privacy policy explains in detail what data we collect, why we collect it, how we store it, and what rights you have over your information.
We believe transparency is essential to earning trust. That is why our data protection practices are shared openly and in full.
All your personal data on lv999 is protected with AES-256 encryption. From passwords to payment details — everything is stored in encrypted form and cannot be read directly by anyone.
Your data is never sold to third parties. lv999 uses data only as needed to improve its services — nothing goes to advertisers or data brokers.
National ID cards and other documents collected through the KYC (Know Your Customer) process are used solely for identity verification and stored on a separate, secure server.
Lv999 uses only essential and performance cookies. You can disable or delete cookies at any time through your browser settings.
After account closure, certain data is retained for a defined period to meet legal obligations, then securely deleted. Unnecessary data is never kept long-term.
Lv999's data protection practices are regularly audited by independent security experts to ensure your information is always protected to the highest standard.
Summary: lv999 respects your privacy. We collect only the information we need, store it with the highest level of security, and never share it without your consent.
We collect various types of information when you create an account and use the lv999 platform. This data falls into two main categories — information you provide directly and information collected automatically.
Information you provide directly:
Automatically collected information:
lv999's Commitment: We never collect more data than necessary. Every piece of information we gather has a specific purpose, clearly stated in this policy.
Lv999 uses the information it collects for the following purposes:
| Type of Information | Purpose of Use | Legal Basis |
|---|---|---|
| Name & Identity Information | Account Management & KYC Verification | Contractual Obligations |
| Mobile & Email | OTP, Support & Important Notifications | Legitimate Interest |
| Payment Information | Deposit & Withdrawal Processing | Contractual Obligations |
| Gaming History | Responsible Gaming Monitoring | Legal Obligations |
| IP & Device Data | Fraud Prevention & Security | Legitimate Interest |
| Session Data | Platform Development & Service Improvement | Legitimate Interest |
We never sell your data to third parties for advertising purposes. You can opt out of lv999's own promotional messages at any time.
Lv999 uses industry-leading technology to protect your data. Our security layers are as follows:
Your Role: While we provide the highest level of protection on our end, it is important that you keep your account password private and avoid logging in over public Wi-Fi.
Lv999 may share information with third parties only in the following limited circumstances:
Outside of the cases listed above, lv999 will never sell, rent, or share your information for any other purpose. Third-party agreements also require those parties to uphold the same privacy standards.
Lv999 uses three types of cookies:
You can delete cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may limit access to certain features.
As an lv999 user, you have the following rights:
You can request to know what information lv999 holds about you at any time. Contact our support team and we will provide a full disclosure within 30 days.
If any of your information is incorrect or out of date, you can request a correction. We will update it as promptly as possible.
After closing your account, you may request deletion of all data beyond what is required by legal obligations.
You may request that the processing of your information be restricted in certain circumstances. This gives you additional control over your data.
You may request your account data in a structured, machine-readable format.
You may object to the use of your information for specific purposes. You can opt out of marketing messages at any time.
Lv999 is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.
A Note for Parents: If your child has accidentally registered on lv999, please contact our support team immediately. We will act promptly and delete all associated data.
Lv999 does not retain data longer than necessary. Retention periods for different types of information are listed below:
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Compliance |
| KYC Documents | 5 years after account closure | AML Policy |
| Customer Support Chat | 1 Year | Quality Control |
| Cookie Data | At the end of a session or up to 1 year, whichever comes first | Platform Performance |
| Gaming Logs | 2 Years | Responsible Gaming |
Once the retention period expires, your data is securely and permanently deleted or anonymized so that you can no longer be identified in any way.
Some infrastructure used by lv999's servers and service partners may be located outside Bangladesh. In such cases, we ensure that:
Important Note: Your rights over your data remain the same in the case of international transfers. Contact our support team for any questions.
Lv999 may update this privacy policy as needed. When changes are made:
We recommend visiting this page regularly. If you have any questions about the changes, please contact us.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our Data Protection Team:
Our Commitment: Protecting your privacy is not just a legal obligation — it is a core value at lv999. Earning and maintaining your trust is our highest priority.
Your privacy is fully protected at lv999. Register now and enjoy a world of 500+ games — completely safe and secure.