Legal Documents

Lv999's Terms and Conditions
— Know it. Understand it. Play safe.

Please read these Terms and Conditions carefully before using the lv999 platform. This is a legally binding agreement between you and us, covering accounts, payments, bonuses, gaming policies, and responsible gaming.

Last Updated: January 2026
Language: Bengali
Applicable: All users
Key Points

Key Highlights of the Terms & Conditions

Here's a quick overview of the key points in lv999's Terms and Conditions — full details are below.

Account Registration Requirements

You must be at least 18 years old to open an account on lv999. Each individual may only register one account and is required to provide accurate information.

Payment & Withdrawal Policy

Transact using local methods including bKash and Nagad. Identity verification may be required before withdrawal. Funds may be held if rules are violated.

Bonus & Promotion Terms

Every bonus carries its own wagering requirement. Misuse of bonuses may result in account termination. Bonuses cannot be withdrawn without meeting the applicable conditions.

Gaming Code of Conduct

Fraud, manipulation, or any attempt to harm other players on lv999 is strictly prohibited. All games are powered by certified RNG and results are completely impartial.

Account Security

Keep your password and login credentials strictly confidential. You are responsible for any unauthorized use of your account. If you notice any suspicious activity, contact support immediately.

Responsible Gaming

Lv999 is committed to ensuring responsible gaming at all times. Protection tools such as deposit limits, self-exclusion, and session timers are available to all users.

Important Notice: By accessing or creating an account on lv999, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree, please do not use lv999.

1General Terms

These Terms and Conditions constitute a legally binding agreement between the lv999 platform (lv999.fun) and all its users. lv999 is an internationally licensed online gaming platform serving users in Bangladesh and other countries.

Accessing, using, registering an account on, or participating in any game on the lv999 platform constitutes your acceptance of these Terms and Conditions. lv999 reserves the right to update these terms at any time, and notice of any changes will be posted on the platform.

Lv999 reserves the right to restrict or terminate any user's access for any reason, particularly in cases of violation of these Terms and Conditions. All content, design, software, and branding on the platform are protected by lv999's intellectual property rights.

2Account Register

To open an account on lv999, you must meet the following requirements:

  • You must be at least 18 years old.
  • Each individual may register only one account — multiple accounts are strictly prohibited.
  • The name, phone number, and other details provided at registration must be accurate and truthful.
  • Multiple lv999 accounts cannot be registered using the same mobile number or bank account.
  • If any of your account details change, please notify customer support as soon as possible.

If false information is provided during registration, lv999 reserves the right to terminate the account and forfeit all balances at any time. lv999 may request a national ID or other documents for identity verification at any time.

3Age Verification

Warning: lv999 strictly prohibits access by anyone under the age of 18. We strongly recommend using parental controls to prevent minors from accessing gaming sites on your devices.

Lv999 may request proof of age from any user at any time. Funds on deposit may not be withdrawable until age verification is complete. If a user is found to be under 18, their account will be closed immediately.

4Deposits & Payments

Deposits on lv999 can be made via bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is BDT 200. Please keep the following in mind when making a deposit:

  • Deposits must be made from your own payment method only — third-party payments are not accepted.
  • Deposit amounts are generally credited to your account instantly.
  • If a deposit is delayed due to a technical issue, please contact support with proof of the transaction (screenshot).
  • Lv999 reserves the right to place any suspicious transaction on hold pending investigation.
  • Using lv999 for money laundering or any other illegal purpose is strictly prohibited and may result in legal action.

5Withdrawal Policy

The following conditions apply to withdrawing winnings on lv999:

  • Withdrawals are typically processed within 15 minutes to a maximum of 24 hours.
  • Identity verification may be required for first-time large withdrawals.
  • Withdrawals can only be made to the same payment method used for the original deposit.
  • The designated wagering requirement must be fulfilled before any bonus funds can be withdrawn.
  • Withdrawals may be temporarily placed on hold if suspicious activity is detected.

If lv999 determines that a user has won through fraudulent means, lv999 reserves the right to cancel the withdrawal pending investigation. The user will be given the opportunity to participate fully in the investigation process.

6Bonuses & Promotions

Lv999 regularly offers a variety of bonuses and promotions — welcome bonuses, reload bonuses, cashback, free spins, and more. Each bonus has its own terms, which are clearly stated on the promotions page.

  • Each bonus has its own Wagering Requirement (WR). Bonuses cannot be withdrawn until the WR is fully met.
  • Bonus funds cannot be used on all games — the list of eligible games is available on the promotions page.
  • Claiming bonuses across multiple accounts from the same IP address, device, or payment method is strictly prohibited.
  • Creating multiple accounts to exploit bonus offers will result in all associated accounts being suspended.
  • Lv999 reserves the right to modify or cancel any bonus offer at any time.

Please note: Please read the specific terms of any bonus carefully before claiming it. Users are solely responsible for any violations resulting from a lack of awareness.

7Gaming Code of Conduct

All users are required to follow the code of conduct below while playing on the lv999 platform:

  • Using any software, bots, or automation tools to play games is strictly prohibited.
  • Attempting to manipulate game outcomes or exploit system vulnerabilities is strictly prohibited.
  • Colluding with other players to win through fraudulent means is strictly prohibited.
  • Disrespectful behaviour toward other players or dealers in live games is not permitted.
  • All game outcomes are determined by a certified RNG system and cannot be influenced in any way.

Violating these rules may result in lv999 immediately closing the account and voiding all winnings. In serious cases, legal action may also be taken.

8Account Suspension & Termination

Lv999 may suspend or permanently close any account for the following reasons:

  • Violation of any provision of these Terms and Conditions.
  • Registering with false or misleading information.
  • Operating multiple accounts.
  • Attempting to obtain bonuses or winnings through fraudulent means.
  • Involvement in money laundering or any other illegal activity.

Users may request account closure at any time. Any remaining balance will be eligible for withdrawal, but all active bonuses will be forfeited.

9Responsible Gaming

Lv999 believes gaming should be a healthy form of entertainment. We always keep our users' mental and financial well-being in mind. To support this, lv999 provides the following protection tools:

  • Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
  • Self-Exclusion: Lock your account for anywhere between 1 day and 6 months.
  • Session Timer: Set time limits for your gaming sessions and receive alerts when the time is up.
  • Reality Check: Periodically review a summary of your gaming time and spending.

If you feel that gaming addiction is affecting your life, please contact lv999 customer support immediately or Responsible Gaming Visit the page. We are always here to help.

10Privacy & Data Protection

Lv999 treats the protection of your personal information as its highest priority. All data collected at registration is used solely for account management, payment processing, and compliance with legal obligations.

  • Your information is never sold to third parties.
  • All data is protected by SSL encryption.
  • Information may be shared in response to valid requests from legal authorities.
  • You have the right to view and correct your personal information.

For more details, visit our Privacy Policy Read the page.

11Dispute Resolution

Any dispute between lv999 and a user will first be addressed directly through customer support. lv999 is committed to reaching a fair and timely resolution in every case.

  • All complaints must be submitted within 30 days of the incident.
  • In disputes regarding game outcomes, server logs will serve as the final evidence.
  • If a resolution cannot be reached through direct discussion, the matter will be referred to an independent third-party mediator.
  • Lv999's decision on any matter relating to the interpretation or application of these Terms and Conditions shall be considered final.

12Right to Amend Terms

Lv999 reserves the right to modify these Terms and Conditions, in part or in full, at any time. Notice of any changes will be posted on the platform, and the updated terms will take effect from the date of publication.

Continued use of lv999 after any changes take effect will be considered your acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

Contact: If you have any questions about these Terms and Conditions, please reach out to our 24/7 customer support team. We are always ready to help.

FAQs

About the Terms and Conditions
What you need to know

No, each individual may only hold one account on lv999. If the same person is found to be operating multiple accounts, all accounts will be closed and all bonuses and winnings will be forfeited.

Wagering Requirement (WR) refers to the number of times bonus funds must be wagered before a withdrawal can be made. For example, a BDT 1,000 bonus with a 10x WR means you must place a total of BDT 10,000 in bets before withdrawing. Each bonus has its own WR, which is listed on the promotions page.

lv999 only closes accounts in cases of Terms and Conditions violations. If an account is closed in error, please contact customer support — the matter will be investigated and a fair resolution will be provided.

When terms are updated, a notice will be posted on the lv999 platform and the date on this page will be revised. We recommend checking this page regularly. For significant changes, an SMS notification may also be sent to your registered phone number.

Once Self-Exclusion is activated, your account will be fully suspended for the specified period and you will not be able to log in. During this time, no deposits, gaming, or bonus claims will be possible. Once the exclusion period ends, your account can be reactivated through customer support.
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